About Us

As an Aging Life Care Manager, our mission at Carol's Care is to provide services in an ethical, generous, caring spirit of compassion and kindness that is rare and valued for its purpose.


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Our Founder: Carol Fletcher

Carol’s Care was founded in 2014 by Carol Fletcher. For more than 20 years, Carol has primarily served aging individuals who are facing the challenges associated with having a chronic or terminal illness.

Carol is passionate about helping individuals and their families manage these difficult circumstances with respect and dignity. And many of her clients tell her that she has a “heart of gold” because of the compassion and caring with which she serves.

Carol was inspired to found Carol’s Care when she saw an opportunity to provide more complete social and emotional support in circumstances when the services covered by Medicare were insufficient to meet an individual’s needs. She also saw a very real need to guard and advocate on behalf of the senior population to help them navigate complex health care settings and protect them from abuse, neglect, and exploitation.

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Education and Background

Carol first discovered a love for serving the aging and chronically ill community while volunteering for a hospice organization in Utah. And for more than 13 years, she has worked professionally in home care and hospice in the state of Utah.

Carol graduated from the University of Utah with a master’s degree in social work in 2001, following her undergraduate certification in gerontology in 1995 and bachelor’s degree in anthropology in 1997. She received her credential as a Certified Advanced Social Work Case Manager (C-ASWCM) from the National Association of Social Workers in 2009. In 2017, Carol became a Certified Case Manager (CCM) that was accredited by the Commission for Case Manager Certification.

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Professional Memberships

At Carol’s Care, we pride ourselves in our commitment to staying abreast of the ever-changing landscape of senior health and welfare as well as aging research. To this end, Carol is a member of the following professional organizations:

Aging Life Care Association (ALCA)
National Association of Social Workers (NASW)

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